Returns & Exchanges

At True Protein, we are committed to your fitness journey and offer a 30-day return window for products in their original, unopened condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution through exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Package Your Items

  Securely pack the unopened products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship to Warehouse

  Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Refund or Credit

  Once our quality control team inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.