Frequently Asked Questions
Everything you need to know about your order and our premium supplements.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping options are available at checkout for 1-2 day delivery.
Are True Protein products third-party tested?
Yes, all our supplements undergo rigorous independent laboratory testing to ensure purity, potency, and the absence of banned substances.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unopened items for a full refund or exchange.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking link to monitor your delivery progress in real-time.